Business Email
Email on your own domain, set up for you.
you@yourbusiness.ca instead of a free email address, without the weekend of DNS settings. We set it up, move your old email across and look after it afterwards.
We are an official Zoho Workplace partner, and we also set up Google Workspace or simple forwarding when that fits better.
Three ways to do it
Pick the setup that suits how you work
Not sure which one you need? Tell us how you use email today and we will recommend one. All three put your business address on your own domain.
Email forwarding
Mail sent to info@yourbusiness.ca lands in the inbox you already use. No new app, no new password. If that inbox is Gmail, we can also set it up so your replies go out from your business address.
Worth knowing: replying as your business address only works from Gmail. Outlook.com and Hotmail do not allow it.
A Zoho business mailbox (our recommendation)
A full mailbox on your domain, hosted in Zoho's Canadian data centre and managed by us as an official Zoho Workplace partner. Your own inbox and storage, kept separate from personal mail, and one mailbox is included with our website plans.
Google Workspace
Gmail, Calendar and Drive on your own domain, for businesses that want to stay with Google. We set it up, move your old email in and handle the domain records. The account is yours and Google bills you directly.
Zoho mailbox
What you get with a Zoho mailbox
We create the mailbox under our Zoho partner account, set everything up and stay your first point of contact afterwards. A forgotten password or a phone that stopped syncing is one call to us.
- Hosted in Zoho's Canadian data centre, so your business mail stays in Canada
- Your old email copied across first, so nothing is left behind
- Domain verification, MX, SPF, DKIM and DMARC set up so your mail reaches inboxes, not spam folders
- Works in the Zoho Mail app, the Gmail app, iPhone Mail and any web browser
- Extra addresses like info@ or quotes@ delivered to the same inbox
- One mailbox included with our website plans
Moving your email
Switching over without losing a message
We copy your existing messages and folders into the new mailbox first, while your old email keeps working exactly as it does today. Only then do we switch your domain's mail records.
Mail that reaches the old provider in the hour or so after the switch is copied across too, and we only close the old account once everything has arrived. You keep sending and receiving the whole way through.
The technical side
Set up so your email lands in the inbox
Most business email that ends up in spam is missing one of a few records on the domain. We set them all up and test them before you rely on the new address:
- Domain verification, proving to the mail provider that the domain is yours
- MX, telling the internet where your mail should be delivered
- SPF and DKIM, which prove your messages came from your business
- DMARC, which tells other mail servers what to do with anything pretending to be you
One local contact
Your website and your email, looked after by the same team
We are based in Nanaimo and work with businesses across Vancouver Island. When your email and your website live with the same people, there is no finger-pointing between a host, a registrar and an email company when something needs changing.
Your domain and hosting are covered on our hosting and domains page, and the monthly care plan on the website maintenance page.
Common questions
- What is the difference between forwarding and a mailbox?
- Forwarding sends mail addressed to your domain into an inbox you already have, such as Gmail, and nothing else changes. A mailbox is a separate inbox that belongs to your domain, with its own storage, its own login and sending that is signed as your business. Forwarding suits a business that is happy in its current inbox. A mailbox suits a business that wants its email kept apart from personal mail.
- Can I keep using Gmail?
- Yes, three ways. Forwarding delivers your business mail into your existing Gmail, and we can set it up so replies go out from your business address. Google Workspace gives you Gmail on your own domain. And a Zoho mailbox can be added to the Gmail app on your phone, so the app you know stays the same.
- Will I lose my old emails when I switch?
- No. For a Zoho mailbox or Google Workspace we copy your existing messages and folders across before anything changes, then switch your domain's mail records. Anything that lands at the old provider during the switch gets copied over too, and the old account is only closed once everything has arrived.
- Where is my email stored?
- Zoho mailboxes we set up live in Zoho's Canadian data centre, so the mail of a Canadian business stays in Canada. Forwarding keeps your mail wherever your current inbox already is, and Google Workspace stores it with Google.
- Does it work on my phone?
- Yes. A Zoho mailbox works in the Zoho Mail app, the Gmail app and the iPhone Mail app, and in any browser on a computer. We send you the exact steps for your phone and help you set it up.
- Is business email included with my website?
- One Zoho mailbox is included with our website plans. Forwarding, extra mailboxes and Google Workspace setup are quoted when we talk, so you only pay for what your business actually uses.
- Who owns my email account?
- You do. Your domain and your mail belong to your business. With Google Workspace the account is in your name and Google bills you directly, with us added as an admin so we can help. If you ever leave us, your email comes with you.
- Why do you use Zoho?
- Zoho Mail is a dedicated business mail service with no ads, a Canadian data centre and a price that suits a small business. We are an official Zoho Workplace partner, so we set it up and manage it for you from the start.
Ready for an email address that matches your business?
Tell us your domain and where your email lives today. We will recommend forwarding, a Zoho mailbox or Google Workspace, and give you a fixed price for the setup. Free, and no obligation.